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Privacy Policy

Koendangan is committed to protecting and respecting your privacy.
This page is proof of our commitment to protect, maintain and respect your privacy.
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Welcome to Privacy Policy page for Koendangan services, this page will contain all information that related with providing data from you, and oour commitment to process that data with requirements and requirements in implementing this service.
Definition
  1. This Privacy Policy applies to all persons and entities who access This Site. By accessing and/or using the services available on or through the Site, You hereby acknowledge that you have read and agree to the terms of this Privacy Policy (along with the Terms of Use, our policy, and any other documents referred to thereon).
  2. Privacy Policy (along with our Terms of Use, this Policy and any other documents otherwise referred to in this Privacy Policy) is designed to help you understand how we collect, use, disclose and/or process Personal Data that you have provided to us, and assist you in making informed decisions before providing your Personal Data to us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it.
  3. Koendangan is a digital invitation and Instagram filter creation service with a choice of themes and application of interesting features using the facilities provided via the Site or other communication media (such as WhatsApp).
  4. Platform is Technology; Electronic Systems; Website and/or Mobile Application provided by Koendangan to Users to visit and access the Services;
  5. Service is a virtual space provision service provided by Koendangan that helps users in selecting and ordering available packages and themes.
  6. A package is a unit of information and components needed in product development digital such as invitations or Instagram filters.
  7. A theme is a design result that becomes the basic foundation of the selected feature or package.
  8. Instagram filters are graphic design products intended for use in the story feature in the Instagram app.
  9. Orders are orders placed by users in transactions
  10. Promo represents a valid code that can be used to provide a discount at the time transaction.
  11. Account is the Email, Username, Password and User Identity that has been registered on the Platform to be able to access the Service;
  12. User is anyone who visits; access and/or use the Platform;
Information Collection
  1. This page contains the privacy provisions for your use of our Website and Services ("Privacy Policy"). You must read this Privacy Policy carefully before using our applications and Services. If you do not agree to this Privacy Policy, please do not use our applications and Services.
  2. The type of information we collect is not the same because it depends on how You get and use our products and services.
  3. We collect financial and personal information from you when you use the application us and most of the information is obtained when you register and upload your data.
  4. There is a possibility that we may also obtain data from your time on our application. This data includes, but is not limited to, smartphone, your computer, geographic information (approximate and exact foreground location), IP address, referral source, length of time on the page, visit period, page views and clicks. This collection of information is largely used to improve the performance and security of the Platform.
  5. Koendangan understands your need to maintain the confidentiality of personal information. We are committed to protecting your personal information and protecting it from manipulation, loss, falsification, or unauthorized access for irresponsible purposes.
Access to Information
  1. You have the right to request from us Personal Data about you that is stored by Koendangan. If you wish to access, update or change or delete any information you have provided to us, contact us at [email protected] for assistance.
  2. In exceptional circumstances, Koendangan may deny you access to your Personal Data but we will provide it to you an explanation of the reason(s) that prevent us from doing so under applicable law. These extraordinary circumstances include but are not limited to:
    1. The authority conducting the investigation or government agency objects to Koendangan's fulfillment of the customer's request;
    2. Information may, in the exercise of Koendangan's reasonable authority and/or judgment, affect the life or safety of an individual; And
    3. Data is collected in connection with investigations into breaches of contract, suspected fraudulent activities or violations of law.
Changes To Our Privacy Policy
  1. Any changes we make to our Privacy Policy in the future will be posted on this page and, if necessary, notified to you via email. Please check back frequently to see any updates or changes to our privacy policy.
Minors
  1. Koendangan cannot differentiate the age of people who access and use its website. If a minor (according to applicable law) has provided his/her Personal Data to Koendangan without the consent of the parent or guardian, the parent or guardian must contact Koendangan to delete related Personal Data and remove the minor's name from its customer list.
Contact
  1. Questions, comments and requests regarding this Privacy Policy are welcomed and can be directed to the Officer Koendangan Data Protection at the following address:  [email protected]
FAQs

Frequently asked questions.

Still have questions? Contact Us
What is Koendangan?
Koendangan is a platform that provides practical digital invitation creation and guest management services.
Is there any chance to get discount?
Yes, we provide prices according to the available packages, but you can see updates via our social media for attractive promos and discounts.
How long does it take to work?
Processing time can be said to be relative, depending on the level of difficulty (especially for custom), but on average the work we get is around 2 - 3 days maximum and the fastest is 1 x 24 hours to complete.
Is payment via a trusted system?
Yes, we only provide bank transfer if you purchase through this website, but you can check out our Etsy website for more secure transaction.